Refund Policy

Thank you for using RentOn. RentOn is a subscription-based digital notification tool. If you are not satisfied with the Service, you may request a refund in accordance with the terms below.

1. Cancelling Your Subscription

You can cancel your subscription at any time via the Gumroad subscription management page (linked in your subscription confirmation email), or by emailing support@getrenton.com for assistance. After cancellation you will not be charged again, and your current paid period remains active until its end date.

2. Eligibility

• Full refunds are available within 7 days of your first subscription payment
• Refunds apply to first-time subscribers only
• Requests made after the 7-day window will not be accepted
• If you believe a renewal charge was made in error (for example, you forgot to cancel), contact us within 7 days of the charge and we will review your case individually

3. Non-refundable Situations

• The 7-day refund window has passed
• The account was terminated for violating the Terms of Service
• A refund was already granted and the same plan was purchased again

4. How to Request a Refund

Step 1 — Submit a request

Email support@getrenton.com with the subject line "Refund Request" and include your account email, order number or transaction date, and the reason for your request.

Step 2 — Review

We will review your request within 3 business days and notify you of the outcome by email.

Step 3 — Processing

If approved, the refund will be returned to your original payment method within 14 business days. Actual timing depends on your card issuer.

5. Contact Us

For any refund-related questions, please contact support@getrenton.com.

Last updated: 11 July 2026